Cookie Policy

1. Introduction

This Cookie Policy forms part of our general Privacy Policy.

For the purpose of this Cookie Policy, "you" or "your" means any end user accessing or using our Website or Subscription Services (as defined below), and "we", "us", "our" or "Postcode Energy Limited" means Postcode Energy Limited, company number 16883347 with our registered office address at 4-4a, Blackburn Road, Accrington, BB5 1HD, United Kingdom.

This Cookie Policy provides more information about the technologies we use on https://postcode.energy ("Website") or any services, features or content that are provided on our Website and any additional services, features or content available when you pay for access to our subscription offering ("Subscription Services") (together, the "Services"), and your rights to restrict such use.

2. Cookies

Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Our Website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our Website and allows us to improve it.

We use essential technologies (as set out below) for authentication when you log in to your account. These cookies are session cookies which allow us to recognise and link the actions of a user during a browsing session and are required for the Website to function. This type of cookie usually expires right after you exit the browser, however some cookies use persistent cookies with refresh tokens that survive browser sessions.

3. The cookies or similar technologies we use

We use the following cookies and similar technologies in connection with the Services:

• Strictly necessary: we use essential cookies for authentication and session management. These cookies are required for the Website to function and cannot be switched off.
• Analytics: we use a privacy-friendly, cookieless analytics service (Vercel Analytics) that collects only anonymous, aggregated usage data. It does not set cookies, does not write to or read a persistent identifier from your device, and does not track you across websites. Because it does not store information on, or gain access to information stored in, your device in a way that requires consent under the Privacy and Electronic Communications Regulations (PECR), we do not show an analytics consent banner. Any incidental processing of technical data that is personal data is carried out under our legitimate interests in understanding and improving the Services.

You can find more information about the cookies or similar technologies we use and the purposes for which we use them in the table below:

Cookie / Similar Technology	Purpose	More Information
Authentication session — Supabase Auth (Session)	Used to authenticate users and maintain login sessions so that account features function correctly	Duration: survives browser sessions. Users stay logged in until they sign out or sessions are explicitly terminated. Consent not required: strictly necessary
Analytics — Vercel Analytics	Used to collect anonymous, aggregated usage data such as page views, referral sources and general interaction patterns to help us understand how the Services are used and to improve them	Cookieless. No cookies are set and no persistent identifier is written to or read from your device, and you are not tracked across websites. Consent not required: does not store or access information on your device in a way that engages PECR; any technical data that is personal data is processed under our legitimate interests

4. How you can manage your cookies and similar technologies

You can choose to accept or decline cookies or delete those already stored on your computer. Most browsers automatically accept cookies, so you may need to modify your browser setting to decline. You can find more information here:

• Safari
• Firefox
• Microsoft Edge
• Google Chrome

If you choose to decline cookies, you may not be able to sign in or use the dashboard and other features of our Website and Subscription Services that depend on cookies.

The Website and Subscription Service may include links to, or integrations with, third-party websites or services. Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies or similar technologies, over which we have no control and for which we are not responsible. These may include analytical or performance technologies.

5. Contact us

For questions, complaints or further information regarding this Cookie Policy and our use of cookies and similar technologies, you may contact us by email at hello@postcode.energy.